YES. To guarantee the requested service, reservations are required with a minimum notice of 24 hours.
You can use the form or send an e-mail with all the informations to info@transferservicerome.com
- Number of passengers and number of bags;
- Day and time of appointment with the customer (time, origin of the flight, flight / ship / train number in the case of airport / port / railway arrival transfer);
- Pick-up address and travel itinerary;
- Name, surname and mobile number of the customer or passenger transported;
YES. We will send you a confirmation with the information of the driver, the type of vehicle and the meeting point.
- Car rental with driver;
- Payment of national and international highways;
- Access in restricted traffic areas;
- Parking tickets;
- Fuel;
- Luggage;
- Vat 10%.
- Accommodation and meals for the driver for services lasting more than 8 hours;
- Fees for entry to other cities or other states;
- Tips.
YES. The cancellation of the reservation without penalty is accepted when it is sent by e-mail to info@transferservicerome.com with a minimum notice of 24 hours.
A penalty equal to 50% of the amount of the service is applied.
YES. The change must be received with a minimum notice of 6 hours with respect to the appointment time.
For all booked services, a free wait of 20 minutes is tolerated starting from the appointment time communicated at the time of booking. After this deadline, the customer is required to pay the additional payment required by the company tariff.
For all booked services, in case of no-show of passengers beyond the time limit of 20 minutes from the appointment time and without any communication, a penalty of 100% of the service amount will be applied.
The accepted payment methods are as follows:
- Directly to the driver in cash or by credit card;
- In advance by bank transfer or online by credit card.
- Nightly rate from 9pm to 7am + 20%;
- Holiday + 20%.
Our help desk is as follows: +393286477449
The meeting point at Fiumicino airport is located inside the arrivals terminal (waiting room) in front of the “Meeting Point called NCC LIMO SERVICE” column. The driver will wait the passengers by showing a sign with the name and surname provided during the booking process. The pickup time between the passenger and the driver will be set as follows:
- In the case of a customer without luggage, 20 minutes after the flight landing time;
- In the case of a customer with luggage, 40 minutes after the flight landing time;
It is important, when booking, to communicate the landing time with the flight code, so that we can identify the terminal. Passengers are not allowed to choose a different pickup location, due to compliance with the legislation relating to airport traffic.
The meeting point at Ciampino airport is located outside the arrivals terminal. The driver will wait the passengers by showing a sign with the name and surname provided during the booking process. The pickup time between the passenger and the driver will be set as follows:
- In the case of a customer without luggage, 20 minutes after the flight landing time;
- In the case of a customer with luggage, 40 minutes after the flight landing time;
It is important, when booking, to communicate the landing time with the flight code, so that we can identify the terminal. Passengers are not allowed to choose a different pickup location, due to compliance with the legislation relating to airport traffic.
The meeting point at the station will be established in advance at the booking stage. Once the contact is established, the driver will accompany the passengers to the vehicle parked in the spaces specially set up by the Public Administration. Passengers are not allowed to choose a pickup location, due to compliance with the legislation relating to the route.
The meeting point at the port of Civitavecchia is located outside the gate of the ship. The driver will wait for the passengers by showing a sign with the name and surname provided at the time of booking. It is important, when booking, to communicate the time of disembarkation with the name of the ship on which you are traveling. Passengers are not allowed to choose a different pickup location, due to the right of the port traffic.
- To smoke;
- Eating and drinking alcoholic beverages;
- Throwing objects from the vehicle;
- Deburr, soil or damage the vehicle. In case of damage to the vehicle, compensation will be requested from the transported user;
- Claiming the transport of pets without having taken, in agreement with our company, all the necessary measures to avoid damage or soiling of the car;
- Request the stop of the vehicle not already foreseen at the time of booking. Stopping is only allowed for emergency reasons (illness or technical problems of the vehicle) any changes to the route or any unplanned stop with respect to the itinerary established at the time of booking, will in any case be charged by our company to the customer according to the company tariff;
- Disturb the driver.