Terms and Sales Conditons:


AIRPORT TRANSFERS

The prices cover the entire area of the historical and tourist center of Rome and surrounding areas;
For transfers outside the city center, the rate may undergo a small change that can be negotiated directly with the company using the special application form (fast request);
These prices cover the air transfer between the airport of Fiumicino and Ciampino airports;
For routes over the city (GRA Grande Raccordo Anulare, highway) charges are to be arranged directly with the company using the special application form (fast request);
For transfer services with more than 8 people and up to a maximum of 54, please arrange the rate directly with the company using our special request form (fast request).

PICKUP RULES AT AIRPORTS:

Your driver will meet you inside the arrivals terminal (waiting room) with your name written on a sign.
To facilitate our work and to track the flight in the event of delay or advance, please enter correctly the flight code or the city of origin at the time of booking, with its landing time.
It is also important to communicate your mobile phone number including the country code.
In case of lost luggage at the airport or delay, please promptly notify the Help Desk number.
If there is no communication from the client and the first hour of waiting has passed after the time you have indicated, service is considered canceled and the full balance of the fee is due.

PICKUP RULES IN ROME:

Your driver will meet you inside your hotel lobby, or at an address of your choice. It is important to communicate during your booking a mobile telephone number including the country code.

TERMS AND CONDITIONS FOR AIRPORT TRANSFERS:

All reservations must be made at least 2 hours prior to the time of your choice, in order to ensure the success of your service booking;

Payment is made at the time of reservation;

In case of cancellation or change of service within one day from the date of your arrival or departure, the fee paid will be promptly returned to the customer;

In case of cancellation of the service on the day of your arrival or departure date, the company maintains the right to deduct the full amount paid at the time of booking;

No additional cost will be applied in the event of a flight delay or in case of circumstances beyond the customers’ control that are not attributable to the customer


TRANSFERS SERVICE ROME CIVITAVECCHIA PORT

These prices cover the entire area of the historical and tourist center of Rome and surrounding areas;
For transfers outside the city center, the rate may undergo a small change that can be negotiated directly with the company using the special application form (fast request);
These prices cover the air transfer between the areas Civitavecchia – Roma – Fiumicino – Ciampino;
For routes over the city (GRA Grande Raccordo Anulare, highway) charges are to be arranged directly with the company using the special application form (fast request);

For transfer services with more than 8 people and up to a maximum of 54, please arrange the rate directly with the company using our special request form (fast request).

PICKUP RULES IN THE PORT OF CIVITAVECCHIA:

Your driver will be waiting outside the entrance to the ship with your name written on a sign.
To facilitate our work it is important to communicate your disembark time and the name of the cruise company;
It is also important to communicate your own mobile phone number including country code.
In case of a delay of your landing please promptly notify the Help Desk number.
If there is no communication from the client and the first hour of waiting has passed after the time you have indicated, service is considered canceled and the full balance of the fee is due.

PICKUP RULES IN ROME:

Your driver will meet you inside your hotel lobby, or at an address of your choice. It is important to communicate during your booking a mobile telephone number including the country code.

TERMS AND CONDITIONS FOR CIVITAVECCHIA TRANSFERS:

All reservations must be made at least 4 hours prior to the time of your choice, in order to ensure the success of your service booking;

Payment is made at the time of reservation;

In case of cancellation or change of service within one day from the date of your arrival or departure, the fee paid will be promptly returned to the customer;

In case of cancellation of the service on the day of your arrival or departure date, the company maintains the right to deduct the full amount paid at the time of booking;

No additional cost will be applied in the event of a flight delay or in case of circumstances beyond the customers’ control that are not attributable to the customer.


TRANSFER SERVICE TO OTHER CITIES

For transfer services with more than 8 people and up to a maximum of 54, please arrange the rate directly with the company using our special request form (fast request).

PICKUP RULES IN ROME:

Your driver will meet you inside your hotel lobby, or at an address of your choice. It is important to communicate during your booking a mobile telephone number including the country code.

PICKUP RULES IN OTHER ITALIAN CITIES WITH ROME DESTINATION:

Your driver will meet you inside your hotel lobby, or at an address of your choice. It is important to communicate during your booking a mobile telephone number including the country code.

TERMS AND CONDITIONS TO ITALIAN CITIES:

All reservations must be made at least 4 hours prior to the time of your choice, in order to ensure the success of your service booking;

Payment is made at time of reservation;

In case of cancellation or change of service within one day from the date of your arrival or departure, the fee paid will be promptly returned to the customer;

In case of cancellation of the service on the day of your arrival or departure date, the company maintains the right to deduct the full amount paid at the time of booking;

No additional cost will be applied in the event of a flight delay or in case of circumstances beyond the customers’ control that are not attributable to the customer.


TOUR WITH DRIVER

These prices are based on a previously arranged tour with various stops throughout the city;

Does not include the price for a tour guide; 

For tour services or excursions outside the city of Rome with more than 8 people and up to a maximum of 54, please arrange the rate directly with the company using our special request form (fast request).

PICKUP RULES IN ROME FOR THE CITY TOUR OR FOR EXCURSIONS IN ITALY:

Your driver will meet you inside your hotel lobby, or at an address of your choice. It is important to communicate during your booking a mobile telephone number including the country code.
Read all the service terms of each tour, by accessing the pages related to the tour you selected.

TERMS AND CONDITIONS FOR TOURS:

All reservations must be made at least 8 hours prior to the time of your choice, in order to ensure the success of your service booking;

Payment is made at time of reservation;

In case of cancellation of service within 8 hours prior to the start of the tour, the fee paid will be promptly returned to the customer;

In case of cancellation of the service more than 8 hours before the start of the tour, the company maintains the right to deduct the full amount paid at the time of booking;

No additional cost will be applied in the event of a delay or in case of circumstances beyond the customers’ control that are not attributable to the customer.